Store Policies & Accessibility Information

 

ALL SALES FINAL

Runway Fashions has a strict ALL SALES FINAL policy.

 

Once an item is purchased, it cannot be:

• Returned for a refund

• Exchanged for another item

• Returned for store credit

 

This policy applies to:

• In-store (off-the-rack) purchases

• Online purchases

• Phone purchases

• Special orders

• Layaway merchandise

 

Runway Fashions policies are subject to change without notice.

​​​​​

Product Availability & Pricing

​

Product availability may differ between the Runway Fashions website and the physical store.

If a dress is not available in your preferred size or color, the store may be able to order it if the item is currently in stock at the warehouse.

 

Pricing

​

Due to ongoing tariff fluctuations, pricing is subject to change without prior notice.

Prices displayed on the website may not always reflect the most current supplier pricing because real-time updates from suppliers are not always immediately available.

Please note: Prices may differ between the physical store and the online store.

 

Alteration Fittings, Dress Pickups & Try-Ons

​

All of the following must be scheduled Monday through Friday:

• Alteration fittings

• Dress pickups

• Try-ons for dress orders

• Try-ons for completed alterations

No Saturdays. No Sundays. No exceptions.

 

Dress Try-On Policy

Runway Fashions currently has a strict dress try-on policy.

 

Students

All students, regardless of age, must be accompanied by their own parent in order to try on dresses.

No other adults may accompany a student for dress try-ons, including:

• Relatives

• Friends

• Other adults

For complete details, please contact the store directly at:

586-264-1578

 

Couture & High-End Gowns

To preserve the quality of couture gowns, all fully beaded and high-end dresses may be tried on Monday through Friday by appointment only.

 

Phone Orders & Sizing

When an order is placed by phone, Runway Fashions cannot assume responsibility for sizing accuracy provided by the customer because the store has not personally assessed or measured the customer.

Runway Fashions also cannot be held responsible if a customer chooses a size that differs from the store's measurements or recommendations.

Please see the store for the complete store policy or refer to your sales receipt.

 

Website Accessibility Statement

​

Runway Fashions recognizes that accessing a company's website can present challenges for individuals with disabilities, and that each person's needs may be different. The company is committed to accommodating as many customers and potential customers as possible, taking into consideration its size, resources, and understanding of customers' needs. The website offers various methods, features, and policies intended to improve access to the website and to the products and services offered or referenced through it. If you experience difficulty accessing the website despite using its accessibility features or those provided by third-party browsers, Runway Fashions encourages you to contact the company for additional assistance.

 

Ongoing Accessibility Improvements

​

Runway Fashions expects to periodically make adjustments to various parts of its website, including improvements to accessibility features.

Providing customers and potential customers with a seamless, accessible, and unhindered experience is a priority.

Improving accessibility often depends on:

• Understanding the specific challenges users experience

• Advances in technology

• Available resources

While Runway Fashions strives to provide accessibility consistent with typical practices for a company of its size and resources, there may still be areas where website content, features, processes, or policies can be improved.

Customer suggestions are valued and can help the company continue refining its accessibility efforts.

​

Third-Party Applications & Plugins

​

The Runway Fashions website incorporates third-party applications, add-ons, or "plugins" for certain functionality.

Examples include:

• Google Maps

• Social media feeds

These third-party plugins may not function uniformly for every user or for individuals with different types of disabilities.

Because Runway Fashions does not control the design or customization of these third-party plugins, the company cannot ensure that every element will accommodate every user.

Runway Fashions is not responsible for elements that are beyond its control, including those provided through third-party plugins.

 

Accessibility Assistance & Contact Information

​

If you experience difficulty accessing any content on the Runway Fashions website because of a disability, or if you need assistance navigating any aspect of the website because of your specific needs, please contact the company.

Runway Fashions is available to provide assistance.

 

Email

​

runway.fashions@yahoo.com

When contacting the company, please provide detailed information about:

• The difficulty you experienced

• The part of the website where the issue occurred

• Any accessibility barriers you believe other customers may encounter

If an email is sent through a third-party website or mail server for forwarding to Runway Fashions, the third party does not independently read or respond to the email. Its role is simply to forward the message to Runway Fashions without prior review.

 

Important Contact Information

​

Runway Fashions
Phone: 586-264-1578
Accessibility Email: runway.fashions@yahoo.com

Please refer to your sales receipt or contact the store directly for the complete and most current store policy.